🔗 Share this article The popular messaging app Members Share Outrage About Upcoming Fees for Previous Photos and Videos "A significant portion of my experiences is stored on this app, and unexpectedly they want us to fork out money for it." One-star feedback and a feeling of unfairness have dominated online discussion since the messaging service became the newest technology company to put a price tag on a function that users previously utilized for free. Snap revealed in September that it would start charging subscribers if they have more than five gigabytes worth of saved photos and recordings stored as the Memories feature. In the eyes of countless individuals, these past uploads serve as a portal to bygone days – leading some to criticize the company of "corporate greed" in messages on social media and unfavorable ratings on mobile app marketplaces. Alternative Options Snapchat's parent has likened its premium storage tiers to those provided by tech giants for mobile devices. As another possibility for users unwilling to subscribe, subscribers can download their Memories – which for some span large volumes – to their device. The firm stated that only a minority of subscribers would be impacted by the updated terms. It also acknowledged that it was "never easy to move from using a feature without cost to covering the expense" – but implied it would be "worth the cost" for users. A significant number of denouncing the decision on the internet appear unconvinced. Widespread Discontent A web-based protest called the cost a "memory tax", with participants labeling it "Orwellian" and "ridiculous" – while one person threatened to abandon the application from now on. In parallel, in a negative evaluation on the app marketplace, a individual calling themselves a pseudonymous user said it felt "deeply unfair". "If I know millennials right, most of us have extensive archives of personal moments on this service," they said. "And most of us only remained on the platform primarily for that reason. 5GB is absolutely nothing when you have a long timeline of recordings... Goodbye to the app." And, Guste Ven, a university student media studies major in the UK capital, shared on the video platform her decision to delete the app. "I made up my mind that I wanted to export all my saved content as soon as I could," she explained. "Almost all of my adolescence have been captured through my Snapchat memories, all of the images in there are deeply meaningful to me." "It just doesn't make sense to introduce fees people for a service that has been free for such a long time." Uncertain Costs The platform has not yet said how much storage plans would be priced at in the Britain – only that they are part of a "gradual global rollout". However 23-year-old another user, who is based in London, stated in a post on the video service that she would be "upset" by such charges. She explained that the platform had become "a part of everyday life" since she began accessing it in 2014. While she said she understood the service needed to make money, she suggested that the saved content option means more to users than the company may have understood. "In my opinion it's a somewhat inequitable move to charge your subscribers who have been faithful and dedicated," she explained. "These aren't just called Memories, these are our actual memories." Professional Insight Businesses deciding to charge from subscribers for a function that was once complimentary is nothing new, and countless individuals subscribe to services like iCloud and Google Drive to preserve their photos and videos from their handset. The reality of archiving content in the online servers – which certain experts in the tech industry often describe as essentially "somebody else's computer" – is that it requires funding. "Hosting enormous quantities of saved content on the service demands considerable investment," online expert Matt Navarra commented. "The platform has to attempt to identify a way to fund the operation of data retention, network usage, copies, media distribution, data protection – the entire process." Yet Mr Navarra said that requiring payment for a feature that had earlier required no payment, and subscribers had been encouraged to use as such, may feel like a "bait and switch" for some. "Altering the terms after people have accumulated this massive online collection feels inappropriate," he explained. And for many, he added, "Memories aren't just data dumps, they're emotional artefacts." The opinion was reflected by those leaving negative feedback, with a user describing their archived media "the most precious thing to me". "These archives contain every aspect of my life within them from celebrations of new family members' births, sad moments of loss, experiences shared with close ones, [and] my entire youth," they expressed. Academic Insight A postdoctoral researcher, a university scholar at an educational establishment in the Netherlands, said that the platform's decision shows the ramifications of for-profit services being used to save emotional private media. "Platforms gain from this reliance, connected relationship, and presumption of never-ending access, which even motivates many people to stay on the service or continue to use it in order to scroll back through their archive," she explained to the media. "But these are not charitable custodians of individual recollection."